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Help · Payments

Getting paid by bank transfer and validating receipts

How to add your bank transfer details (alias, CBU, IBAN, Pix), where they appear and how to validate the receipts students send on WhatsApp.

If your students pay by bank transfer, enter your details once and they appear automatically in fee notices, in the student portal, in shop orders and at sign-up.

Where: Settings → How much and when do you charge? → Bank transfer details

The bank transfer details: account holder, bank, alias and CBU, and the note for the payer

Adding your details

  1. Fill in the Account holder and the Bank.
  2. In Account details, one item per line, with its name: Alias, CBU, CVU, IBAN, Pix key… Use + Add a detail to add another.
  3. If you want, add a Note for the payer (for example, "Send us the receipt on WhatsApp").
  4. Tap Save.

There's one account per currency. If you charge in more than one, use Add another currency. In the notice texts, these details go wherever it says {datos_transferencia}.

Receipts

When a student sends their receipt on WhatsApp, the agent receives it and your team gets a notice to validate it:

  • by replying to the notice with YES, NO or PARTIAL and the amount, from WhatsApp;
  • or from the panel, in Billing → Receipts: Approve and record (the payment is recorded) or Reject (the student is told it couldn't be validated).

You choose who gets those notices in Agent → Team notifications; if nobody is checked, they go to the owner and to admins with a verified WhatsApp.

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